Shalu's bio - Cofounder and Marketing Specialist with 25+ years of experience across customer service, marketing, customer care, and account management across the UK, New Zealand, and Australia. Specializes in IT solution sales and support, including CRM/CSM platforms, Salesforce, hosting, and data-driven solutions.

Known for consultative selling, account growth, and multi-team project coordination, and for building long-term client partnerships that drive measurable business outcomes. As Cofounder, leads teams and helps define and execute the strategic vision and growth roadmap for DataMatrixIQ.